1. Who We Are
MAINTENANCE & CLEANING SOLUTIONS LTD is a company registered in England and Wales. Company number: 15805086.
Contact email: r.m@mc-solutionsltd.uk
2. Information We May Collect
When you contact us through this website, by email, by phone or by WhatsApp, we may collect information such as:
- Your name
- Your email address
- Your phone number
- Your property location or service area
- Details of the service you request
- Any message, photos or information you choose to send us
3. How We Use Your Information
We use your information to:
- Respond to enquiries
- Provide quotations
- Arrange appointments or services
- Communicate about requested work
- Maintain basic business records
- Improve our website and customer service
4. Legal Basis for Processing
We may process your information because it is necessary to respond to your enquiry, prepare or perform a service, comply with legal obligations, or because we have a legitimate business interest in communicating with customers and managing our services.
5. Sharing Your Information
We do not sell your personal information. We may share information only where necessary to operate the business, respond to your enquiry, comply with legal obligations, or use trusted service providers such as website hosting, email or form processing services.
6. Form Submissions
If this website uses a contact form, the details you submit may be processed by a third-party form service before being delivered to our business email. Only submit information that is necessary for your enquiry.
7. Data Retention
We keep enquiry and customer information only for as long as necessary for business, service, accounting or legal purposes.
8. Your Rights
Depending on applicable law, you may have the right to request access to your personal data, ask for corrections, request deletion, object to certain processing, or request restriction of processing.
9. Security
We take reasonable steps to protect information sent to us, but no online transmission or storage method is completely secure.
10. Contact
For privacy-related questions, contact us at r.m@mc-solutionsltd.uk.